Trunk (Hotel)

Gray★★★★★★★★★★5.0a month ago

TRUNK(HOTEL) CAT STREET is a stylish and memorable place to visit in Jingumae, even without staying overnight. I stopped by the local store and bar to look around and enjoy a cocktail. The atmosphere was very hip, modern, and relaxed, with a creative energy that made the space feel special. The staff were friendly and welcoming, which made the visit even more pleasant. I also noticed many people working in the lounge, and the whole place had a comfortable yet inspiring vibe. The skewer restaurant near the hotel entrance looked really delicious, so I would like to try it next time. Overall, it is the kind of space that naturally puts you in a good mood, and next time I would love to stay at the hotel as well.

Caitlin Fuller★★★★★★★★★★5.0a month ago

Staying at TRUNK(HOTEL) CAT STREET completely exceeds expectations. The location is perfect , close to Shibuya, Harajuku, Omotesando, and Cat Street while still feeling calm and tucked away from the chaos of the city. What truly stands out is the staff. The front desk team is incredibly attentive, kind, and genuinely helpful in every interaction. Whether helping with reservations, directions, or recommendations, the service feels thoughtful and personal rather than transactional. The attention to detail throughout the hotel is seriously impressive, especially the housekeeping. The rooms are maintained flawlessly every day and always feel spotless, refreshed, and carefully arranged when we return. The hotel itself is beautifully designed; modern, stylish, warm, and uniquely Tokyo without ever feeling pretentious. It’s rare to find a hotel this design-forward that also delivers such genuinely exceptional hospitality. Easily one of the best hotel experiences I’ve had.

gary sells★★★★★★★★★★5.0a month ago

The rooms are very well organized and comfortable with a comfortable bed.. The shower is great. The toilet is unlike any we see in the US. So many functions! The hotel provides comfortable pajamas. The staff is very friendly and always willing to help. Turndown service is excellent. The pool is clean and good for swimming laps. The bar and restaurant in the pool area provide a great view over Yoyogi Park.

Violet Vane★★★★★★★★★★2.08 months ago

Previous guest of Claska and I have a big love for Ace Hotels. I thought this could be a similar vibe. Tbh, we paid a good amount of change for a weeks stay. The room had damp issues, I found myself paying $50 for a double serve of muesli in the morning, which was rough. The lobby was chaotic, not in a good way. My biggest issue was on departure, where we had already paid 100% of the cost for the room at the time of booking, only to be told we needed to pay the entire amount again (multiple thousands), as the initial charge was just a 'hold of funds'. This felt absurd to us, and I've not come across holds being used for entire cost of stay. It was also not indicated on our receipt of payment and felt super scammy. We were then treated in a hostile manner, as though we were trying to get out of payment. This was not an enjoyable holiday experience and there's no way I'd be staying again.

Keith Alleman★★★★★★★★★★5.0a year ago

We stayed here for the first night of our Japan trip and we loved it! The staff took note of my birthday from my passport and remembered us as we were heading out. They wished me a happy birthday and even gave me a small gift. Some reviews criticize the busy lobby, and if you’re looking for a hotel with a quiet lobby and no energy, this might not be the hotel for you. We found it vibrant and full of life, with smiling faces all around. Definitely one of the more memorable hotels of our visit and we will definitely stay again next visit!